TERMS AND CONDITIONS LAMALVE
1-Area of application
The post following refers to general terms of business valid for all orders about the online
shop of LAMALVE.
2. Conclusion of the contract
The sales contract comes with Tula García de Leite Perry, owner of LAMALVE. She hands in
with setting of the products in the online shop LAMALVE still no obliging offer. Clicking the
order badge (“Now shop”) on the goods located in the basket of goods, you confirm an
obliging bid according to German Civil Code article §145.
After reception of your order, an automatic e-mail confirmation will be sent to you as well as a
contract, later on. A contract will also be sent in the case we send the product without other
confirmation to you.
The contract will be in German, exclusively.
3. Prices and payment
The shown prices are retail prices including the fees of delivery within Germany. For
deliveries to other European countries, additional fees of delivery will be applied. As a small
company, we comply with UstG Code article §19 referring to no sales tax.
You can use the following methods of payment with LAMALVE:
Invoice by prepayment,
SEPA Debit note
Re-payment Invoice: We will confirm the reception of your order by e-mail. Within the next 7
days on receipt of the purchase, the invoice will be sent to you or to your account to transfer.
When the amount is deposited in our account, the product will be sent to you within the next
2 to 3 days.
Credit card: With your order the purchase amount will be booked on your credit card but the
amount will only be charged when the product is delivered to you.
SEPA Debit note: After the purchase amount is charged in on our account, the product will
be delivered within the next 2 to 3 days. Should the amount not be covered by your account
or any faulty or lack of specifications happen with the account dates zurückgebucht, you
must bear the costs for the back reservation.
PayPal: If you use PayPal, your order will be included in the process of PayPal online web
page. In order to pay through PayPal, you must be registered there, and will receive other
tips following the order process. As soon as the amount is deposited in our account, the
product will be delivered to you.
Until the entire payment of the product is finished, the product remains as our property. We
reserve ourselves the right to offer other payment methods in particular cases only.
4. Cancellation instructions return and allowances of the purchase amount
In accordance with German Civil Code articles §§ 355 and 356, a contract may be revoked
within the next fourteen days upon reception without submitting any reason. The cancellation
period begins on the day in which you have received the product. In order to do this, your
cancellation must be sent, by post or e-mail, to:
LAMALVE – Tula García Leite de Perry
Even not being forced to specify the reasons for the revoking, we would be pleased if you
inform us of the reasons for your cancellation. The right on cancellation is excluded when the
product has been manufactured according to your special wishes.
When revoking a contract, product must be delivered back to us at least within the next 14
days since the cancellation is done. When the product is received by us we immediately
refund you the purchase amount including fees of delivery, using the same means of
payment used by you. The expenses for the return will be on your account.
7. Damages in transit
In case of complaints due to evident damages in transit to you originated by the delivery
agent, please get in touch with us as soon as possible. This will help us to assert our own
claims towards the carrier or to the transport insurance. Your legal claims, in particular your
guarantee rights, remain untouched.
Should one or several regulations of these “Terms and Conditions” be ineffective, this does
not cause the ineffectiveness of the whole contract. An ineffective regulation will be replaced
by the appropriate legal regulation. The rights regarding the Federal Republic of Germany
laws on commerce litigation will apply exclusively to German customers.